Stay Casino Privacy Policy

At Stay Casino, we are committed to protecting your personal data and respecting your privacy while you enjoy our online casino services. This privacy policy explains how we collect, use, store, and protect your information when you visit Stay Casino.com, register an account, or use any of our services. By accessing Stay Casino online, you agree to the practices described in this document. We encourage you to read this policy carefully before you sign up or make use of any stay casino promo code, bonus, or feature we offer.

Who We Are

Stay Casino is owned and operated by Hollycorn N.V., licensed and regulated under the laws of Curaçao by Curaçao Antillephone N.V. We have provided online gaming services since 2021 and operate our platform in accordance with strict data protection standards. Our casino serves players across Australia, Canada, New Zealand, Norway, Germany, Austria, Denmark, Switzerland, Ireland, Italy, and Slovenia. Throughout this policy, references to "we," "our," and "us" refer to Hollycorn N.V. trading as Stay Casino.

Information We Collect

We collect information necessary to provide our services, verify your identity, process transactions, and comply with regulatory obligations. When you complete stay casino login registration, we gather several categories of personal data.

Information You Provide to Us

  • We collect your full name, date of birth, and residential address during account registration
  • We record your email address and phone number for communication and verification purposes
  • We gather payment details when you make deposits or request withdrawals through methods such as Mastercard, Visa, MiFinity, or cryptocurrency payments
  • We store identity verification documents you submit for KYC and AML compliance checks

Information We Collect Automatically

  • We track your IP address, browser type, and device information when you access stay casino online
  • We monitor your gaming activity, including games played, wagers placed, and session duration
  • We use cookies and similar technologies to remember your preferences and improve your experience
  • We log your interactions with promotional offers, including any stay casino no deposit bonus codes or free spins you claim

How We Use Your Information

Our primary purpose in collecting personal data is to deliver a safe, secure, and enjoyable gaming experience. We use your information for the following purposes:

  • We verify your identity and age to ensure you meet our eligibility requirements
  • We process your deposits and withdrawals, including cashouts requested through bank transfer, e-wallets, or crypto payment providers
  • We communicate with you regarding your account, transactions, and customer support requests
  • We send you promotional materials about our welcome package, tournaments, and stay casino bonus codes, where you have consented to receive such communications
  • We detect and prevent fraud, money laundering, and other illegal activities
  • We comply with our licensing obligations under Curaçao Antillephone N.V. regulations
  • We analyze aggregated data to improve our website, games, and overall service quality

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and remember your login details, language preferences, and localization settings across our AU, CA, NZ, IE, DE, and SL platforms. Cookies also help us understand how players interact with our site, including which promotions, such as stay casino free spins no deposit offers, generate the most interest. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our website.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • We share data with payment processors to facilitate deposits and withdrawals
  • We provide information to regulatory authorities when required by our Curaçao license
  • We work with game providers such as Pragmatic Play, Yggdrasil, and other studios who may receive limited data to operate gameplay features
  • We disclose information to fraud prevention and verification services to protect our platform and our players
  • We may share data with law enforcement agencies if legally obligated to do so

Data Security

We employ industry-standard security measures, including encryption and secure servers, to protect your personal and financial information. Our systems are designed to prevent unauthorized access, alteration, or disclosure of your data. While we take every reasonable precaution, we cannot guarantee absolute security, and you acknowledge that you provide information to us at your own risk.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, and regulatory requirements. When you close your account, we may continue to store certain records for a period required by applicable law, particularly related to financial transactions and AML obligations.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. We respect these rights and provide mechanisms for you to exercise them:

  • You may request access to the personal data we hold about you
  • You may ask us to correct any inaccurate or incomplete information
  • You may request that we delete your data, subject to our legal retention obligations
  • You may withdraw your consent to marketing communications at any time
  • You may object to certain types of data processing where applicable

To exercise any of these rights, please contact our support team via email at support@Stay Casino.com or through our 24/7 live chat service.

International Data Transfers

As we serve players across multiple countries, your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure that appropriate safeguards are in place to protect your information whenever such transfers occur.

Age Restrictions

We only permit individuals who are of legal gambling age, as defined by their local jurisdiction, to register with us. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries. We reserve the right to verify your location and restrict access to our platform if you attempt to use our services from a jurisdiction where online gambling is prohibited or where we do not hold appropriate licensing.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting updates on our website. Your continued use of Stay Casino after such changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your personal data, please reach out to our dedicated support team. We are available 24/7 via live chat, or you may email us directly at support@Stay Casino.com. We are committed to addressing your privacy inquiries promptly and transparently.